Blitz BUREAU
NEW DELHI: The Centre’s Department of Consumer Affairs has asked automobile manufacturers to enhance efforts towards democratisation of repair manuals and videos accessible to all, fostering a robust ecosystem for third-party repair services and upholding consumer rights.
The issue was taken up by Secretary, Department Consumer Affairs, Nidhi Khare at a meeting with Automobile Associations and their partner companies in the Automobile Sector with the objective of onboarding auto companies onto the Right to Repair Portal India, according to an official statement
The meeting was attended by various representatives of Automobile Associations like ACMA, SIAM, ATMA, EPIC Foundation and companies including Tata Motors, Mahindra & Mahindra, TVS, Royal Enfield, Renault and Bosch, Yamaha Motors India, Honda Car India were also present.
The Government has launched the Right to Repair Portal India (https://righttorepairindia.gov.in/) to provide consumers with easy access to information for repairing their products and enabling them to reuse it, thereby contributing to the circular economy as well as reduction of e-waste in a hassle-free manner.
In the meeting, it was emphasised that products that cannot be repaired or are subject to planned obsolescence—designed with an artificially limited lifespan—contribute to e-waste and compel consumers to purchase new products due to lack of repair options or extremely expensive repair options for reuse.
