Team Blitz India
NEW DELHI: The Bureau of Civil Aviation Security (BCAS) has directed seven airlines in India to ensure faster baggage delivery at airports, citing concerns about exceeding permissible waiting times. The directive comes after months of monitoring baggage arrival times at major airports.
Air India, IndiGo, Akasa, SpiceJet, Vistara, Air India Express Connect, and Air India Express have been instructed to ensure that the last checked-in baggage is delivered within 30 minutes of arrival, as per Operation, Management, and Delivery Agreement (OMDA) standards. BCAS initiated a monitoring exercise in January 2024 to track the arrival time of baggage at belt areas in six major airports. The review revealed that while performance has improved, it still falls short of the mandated standards.
Airlines have been given a deadline of 10 days, until February 26, to implement these measures.
BCAS initiated a monitoring exercise in January 2024 to track the arrival time of baggage at belt areas in six major airports. The review revealed that while performance has improved, it still falls short of the mandated standards.
