Blitz Bureau
NEW DELHI: The Income Tax Department on April 2 launched a new website called Kar Saathi, aimed at making tax-related processes simpler and more user-friendly. The department said the platform brings all direct tax information under one roof and is designed to be easier to navigate and faster to use.
Announcing the launch on X, Income Tax India shared that the new website will help taxpayers access all information in one place while introducing ‘Kar Saathi’, an AI-powered companion to guide users through their tax-related queries and processes. “The New Income Tax website is here. Simpler to navigate and faster to use,” the department said.
“One place to access all Income Tax related information. Meet Kar Saathi, your AI companion to help make your Direct Tax related journeys easier,” it added. The move is part of the Government’s broader push to modernise tax administration and improve user experience through technology.
The AI chatbot, Kar Saathi, is expected to provide round-the-clock assistance to taxpayers via the department’s website. The initiative was earlier highlighted by Central Board of Direct Taxes (CBDT) Chairman Ravi Agrawal during the launch of ‘PRARAMBH’, an outreach programme aimed at ensuring a smooth transition to the new Income Tax Act, 2025.
He had said that digital services, including the new website and guidance tools, will be rolled out in phases to create a seamless and technology-driven system. Agrawal described PRARAMBH, which stands for Policy Reform and Responsible Action for Mission Viksit Bharat, as a major step in India’s tax administration journey.
