Blitz Bureau
The other significant digital platforms include Government e-Marketplace (GeM) for Government procurement, UMANG (providing access to Government services), and API SETU (for open APIs). Co-WIN and AarogyaSetu have been pivotal in health services, including vaccination tracking and contact tracing.
Further, India’s digital health infrastructure includes eSanjeevani (telemedicine service), e-Hospital (hospital management system), and e-Courts (for judicial processes), transforming healthcare and justice delivery. The Poshan Tracker monitors nutritional services for women and children, while e-Office digitisesGovernment workflows. The NCD (National Non-communicable Diseases) platform aids in managing non-communicable diseases and is integrated with the Ayushman Bharat Digital Mission and 67 million Ayushman Bharat Health Account (ABHA) numbers have been created.
Skill development is supported by SIDH (Skill India Digital Hub), a platform for skilling and livelihood. The National Knowledge Network (NKN), approved in March 2010, is a high-speed data communication network designed to connect National and State Data Centres, State-Wide Area Networks, and various Digital India initiatives.
NKN serves both the National Government Network (NGN) and the Research & Education Network (REN). The network has successfully established 1,803 links with institutions and 637 links with district centres, enabling digital governance and the efficient delivery of e-Government services. The Common Services Centres (CSCs) initiative, managed by the Ministry of Electronics and Information Technology (MeitY), has played a vital role in bringing e-services to rural India.
Simpler access
Unified Mobile Application for NewAge Governance (UMANG) is another key initiative aimed at simplifying access to Government services. This mobile app integrates services from various sectors, including agriculture, health, education, and pensions. The MeriPehchaan platform, a National Single Sign-On (SSO) service, provides citizens with a seamless way to authenticate and access various government services using a single set of credentials. Over 132 crore transactions have been processed on this platform. The e-Hastakshar (e-Sign) service enables citizens to digitally sign documents, providing a legally accepted alternative to physical signatures.
Another important project, API Setu, facilitates the implementation of the Government’s Open API Policy, enabling seamless data exchange and service delivery across Government systems. Over 6,000 APIs have been published, facilitating more than 312.01 crore transactions.
The MyGov platform is the Government’s citizen engagement initiative, allowing citizens to share ideas, opinions, and feedback on various policies and programmes. With over 4.89 crore registered users, MyGov fosters transparency and encourages active citizen participation in governance.
In line with the Government’s vision of paperless governance, DigiLocker has become a revolutionary platform for the issuance and verification of documents. With over 37 crore registered users, DigiLocker has transformed the way citizens access and authenticate their documents.
CollabFiles is a centralised platform for Government officials to create, manage, and share office documents such as spreadsheets and text files. It integrates with platforms like e-Office and NIC email and ensures secure access via Governmentissued email IDs, and maintains records of document sharing.
