Blitz Bureau
NEW DELHI: The Food Safety and Standards Authority of India (FSSAI) has issued nine notices to Swiggy Instamart over consumer complaints alleging multiple violations, the food regulator said.
Taking to the social media platform X, FSSAI said that the complaints alleged the supply of expired, spoiled, rotten, contaminated and otherwise unsafe food products through the quick commerce platform.
Among the key observations, the regulator said eggs were allegedly marketed under a brand name that was not covered under the product categories approved in the existing FSSAI licence. The Food Business Operator (FBO) was directed not to market the product unless it was covered under a valid licence and to apply for a licence modification, if required.
The notices also cited complaints alleging that products such as ‘Healthify 100 per cent Whey Protein 1 kg’ and ‘Noice Homestyle Madras Mixture with Peanuts’ were supplied after their expiry dates.
In another instance, an ‘Akshayakalpa Organic Egg’ was reportedly found expired, rotten, emitting a foul odour and showing signs of contamination, rendering it unfit for human consumption.
Similarly, Kakke da Paratha was reportedly found spoiled and emitting a foul odour, making it unfit for human consumption.
FSSAI also said no corrective action was taken by the FBO despite the complaint being escalated.
